Fresh kimchi (Geotjeori kimchi)

Delivery

Delivery and Pickup Options

• Order and Delivery: We offer delivery across the North Island (excluding rural areas) and convenient pickup options.
• Pickup: You can pick up your order from our designated locations.

Delivery Schedule

• Friday Orders: Place your order for Saturday delivery by 5 PM Friday.
• Weekend Orders: Orders placed by 5 PM on Saturday or Sunday will be delivered on Monday.
• Public Holidays: We do not operate on Sundays or public holidays. If a public holiday falls on a Monday, your order will be prepared and dispatched on Tuesday for delivery.

Daily Order Cut-Off Time

• Daily Cut-Off: Orders placed by 5 PM are processed for next-day delivery in Auckland and next-day dispatch for other regions.

Auckland Area Deliveries

• All deliveries within Auckland are handled by Simcook Direct Delivery Service to ensure your order arrives promptly.

Overnight Delivery for Other Regions

• We offer overnight delivery for regions outside of Auckland. Orders must be placed by 5 PM on Tuesday for dispatch by Wednesday, and delivery typically takes 1-2 days.

Free Shipping Offers

• Auckland Area (excluding rural), North Shore and Howick Areas: These regions benefit from Simcook’s direct delivery service, free shipping on orders over $120.

No Returns Policy

Due to health and safety concerns, we cannot accept returns of any food products once they have been delivered. We apologize for any inconvenience this may cause and appreciate your understanding.